Chapter XIV
All work
§ 14 — Case study
Home-Services Dispatch & Job Bot
Calls and texts become booked, dispatched jobs — without tying up the office.
An automation that captures inbound calls and texts, qualifies and quotes the job, books it on the right crew's schedule, and dispatches with all the details — turning your phone into a booking engine.
Home servicesTrades & contractorsField service
The problem
The phone runs the business and the business can't answer it. Techs are on-site, the office is buried, and every unbooked call is a job that went to a competitor. Scheduling by hand means double-bookings and windshield time.
What we build
- Inbound call and text capture that qualifies the job and its urgency.
- Instant ballpark quotes from your pricing rules.
- Smart booking onto the right crew's calendar by skill and location.
- Dispatch with the address, job details, and history the tech needs.
- Automated reminders and on-the-way texts that cut no-shows.
The outcome
Every call
captured & booked
Less
windshield time
Fewer
no-shows
The build
ClaudeVoice & SMSSchedulingSupabase
Every build is designed around your firm. We start with the one process worth automating, prove it on your real numbers, and expand from there.
P. 10
Epilogue
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